Privacy Policy – PincoCA
Effective Date: 15.08.2025
At PincoCA, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, and participate in our gaming services.
1. Information We Collect
We collect certain personal and technical information to ensure a secure and personalized gaming experience:
- Personal details: Name, date of birth, address, contact information.
- Account details: Username, password, preferences, transaction history.
- Payment information: Deposit and withdrawal records, payment methods.
- Technical data: IP address, browser type, operating system, device details, cookies.
2. How We Use Your Information
Your data is processed for:
- Verifying your identity and legal age
- Processing deposits, withdrawals, and other transactions
- Managing your account and providing customer support
- Detecting and preventing fraud, money laundering, or unauthorized activity
- Meeting Canadian legal and regulatory requirements
- Sending promotional offers (only if you opt in)
3. Data Sharing
We never sell your personal information. We may share it with:
- Payment processors for secure transactions
- Regulatory authorities when required by law
- Fraud prevention agencies to maintain platform safety
- Technology providers to operate and improve services
All third parties must follow strict confidentiality and data protection rules.
4. Cookies and Tracking
Cookies help us:
- Keep you logged in
- Store your preferences for a personalized experience
- Monitor site performance and usage
- Deliver targeted promotions
You can disable cookies in your browser settings, but some features may not function correctly.
5. Data Security
We protect your data with advanced encryption, secure servers, and multi-layer firewalls to prevent unauthorized access or misuse.
6. Your Rights
As a PincoCA player, you can:
- Request a copy of your personal information
- Correct inaccuracies in your data
- Withdraw consent for marketing at any time
- Request deletion of your data (subject to legal obligations)
7. Age Restrictions
Our services are only available to players 18+ (or the legal gambling age in your province/territory). Underage accounts will be closed, winnings forfeited, and funds returned.
8. Data Retention
We keep your personal data only for as long as necessary to comply with legal, operational, and security requirements, after which it will be securely deleted.
9. Policy Changes
We may update this Privacy Policy at any time. Updates will be posted here with the revised “Effective Date.”